CAMS global atmospheric composition forecast and PM10

Currently, I'm working on a project where I'm trying to compare PM10 data in Albany, NY to other sources. While trying to the Panoply software, I'm noticing that every time I try to export PM10 and time data (as a netCDF file), the PM10 concentration is always at 0. Is there any way around this? Am I submitting my inquiry incorrectly or using Panoply wrong? Please let me know!