Can't access troubleshooting page

Software and Tools API
1

To better support others in using CDSAPI I want to have access to the troubleshoting page listed on the page here CDSAPI setup - Climate Data Store
which has a link For troubleshooting, check Common Error Messages for CDS Requests

However, if I click on that troubleshooting link, I get the login page. When I login I then get the message:
We are sorry…

*Login into Confluence denied as user is unlicensed. It is still possible to access Confluence public areas as an “anonymous” user, without logging in. Please see this page for more information.

Access to our Support Portal, to the User Documentation or to the Copernicus Knowledge Base does not require login or a licence.*

Can this be resolved somehow?

2

Hi,
this page was deprecated as related to the old CDS platform.
The CSDSPI page will be updated soon to remove the link.

Thanks

3

thank you for clarifying that.

are there any plans to create a similar page for the new platform?

I have two related issues:

  1. helping other users to troubleshoot things

  2. when writing software that uses the CDS API, having some clear actions to take when an exception is raised based on the different exceptions available. For example, a partially completed download is worth retrying whereas if data is not available, the code needs to prompt the user to check their requested data (e.g are they are asking for future forecasts, or using a seasonal system that is out of date)