Maps in CAMS air quality forecasts don't work

Hello, I’m not sure if this is the right place to report this issue, but I’ll report it anyways.

I’m not an app developer or business, but rather an end user (poweruser) with a tree pollen allergy using this service to see pollen forecasts instead of some middlemen services. For the most part it has been very helpful and useful until yesterday’s 18:00 UTC+0 when I started seeing that CAMS air quality forecasts featuring maps have stopped working. They are stuck on infinite loading without yielding any result.

I had previously used the API from this service to create a discord bot that shows pollen map at my location, until it broke like i previously said.

Another issue I encountered, but which I managed to work around by is that Swagger UI isn’t accessible either:
https://charts.ecmwf.int/opencharts-api/v1/swagger-ui/?package=cams_air_quality&product=europe-air-quality-daily-aggregated-forecast-aerosol-tracers

Hi Martins. Thanks for reporting. We’re aware of the issue and investigating. We hope to have the charts back soon.

2 Likes

We believe that we’ve identified and fixed the problem, but please report back if you are still experiencing any issues accessing the CAMS pollen forecast plots.

Looks like the charts are working, thank you!

But what about that Swagger UI page?