Not working at all today?

Datasets and Usage C3S - Datasets and Usage
1

I’m downloading ERA5-land data and have found that today and yesterday it is not working at all. Is this the same for everyone?

3 Likes
2

Yes, same for everyone since yesterday.

It’s a shame that the only folks commenting are end users - it would be nice if an ECMWF Staff member could give some insight/progress/expectations.

3 Likes
3

Yes, not access at all today neither by API nor on the cds section on the website :weary:

4

https://status.ecmwf.int/
About web services:

  • Description

Sites published on sites.ecmwf.int will be unavailable for a few seconds while their web server is upgraded.

  • Title

System Session Starts: ECMWF Sites regular update

  • Date

Wed 27/Nov/2024 10:00:02 UTC

  • Type

Notification

5

Any idea when it is going to be up?

6

holy, I thought my network got problem

8

My requests have also been failing since yesterday evening (26 November):

CDS API Recovering from connection error [(‘Connection aborted.’, RemoteDisconnected(‘Remote end closed connection without response’))], attemps (sic!) 1 of 500

It would be really great if ECMWF could be a bit more transparent about the causes and possible duration of this problem.

1 Like
9

Agreed - the usual response is “look at the Status Page”

I can’t be the only one that finds that page pretty unhelpful - it tells us things aren’t working or are degraded, but we already know that.

A simple comment from ECMWF here along the lines of “Sorry, services should be back up by…” would be great.

1 Like
10

Same here… API is not available

11

CDS, ADS and EWDS down until further notice we have a statement now from ECMFW staff saying the data stores are down. No indication of when they’ll be back but good to know a little more!

3 Likes