Persistent Delay in Data Delivery via API Request

I start a request via Python:
dataset = “reanalysis-cerra-land”
request = {
“variable”: [“snow_depth”],
“level_type”: [“surface”],
“product_type”: [“forecast”],
“year”: [“2009”],
“month”: [“05”],
“day”: [
“01”, “02”, “03”,
“04”, “05”, “06”,
“07”, “08”, “09”,
“10”, “11”, “12”,
“13”, “14”, “15”,
“16”, “17”, “18”,
“19”, “20”, “21”,
“22”, “23”, “24”,
“25”, “26”, “27”,
“28”, “29”, “30”,
“31”
],
“time”: [“03:00”],
“leadtime_hour”: [“3”],
“data_format”: “netcdf”
}

The request was accepted, but the data delivery has been taking over an hour. In my overview of my requests, I get this message for every request:

The maximum number of requests that access the ECMWF-MARS-C3S archive is 60

Running: 60 — Queued: 844

In the past few days, my request with the parameters shown above has always worked.

Currently their system is done! lot of time consumption. It used to work few days back with exact same parameter but now it is not working especially snow depth.